Zulfika, Margenta (2021) PENGARUH PENERAPAN STANDAR OPERASIONAL PROSEDUR DAN KUALITAS PELAYANAN TERHADAP KEPUASAN MASYARAKAT DI KELURAHAN MARGODADI KECAMATAN METRO SELATAN KOTA METRO. Tesis (S2) thesis, Universitas Muhammadiyah Metro.
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Official URL: https://eprints.ummetro.ac.id/
Abstract
PENGARUH PENERAPAN STANDAR OPERASIONAL PROSEDUR DAN KUALITAS PELAYANAN TERHADAP KEPUASAN MASYARAKAT DI KELURAHAN MARGODADI KECAMATAN METRO SELATAN KOTA METRO
| Item Type: | Thesis (Tesis (S2)) |
|---|---|
| Additional Information: | 013/Pasca Manajemen/2021 |
| Uncontrolled Keywords: | Kualitas Pelayanan, Standar Operasional Prosedur, Kepuasan Masyarakat |
| Subjects: | 600 Ilmu Terapan > Manajemen |
| Divisions: | Pascasarjana > S2 Manajemen |
| Depositing User: | Dharma Prasetyawan |
| Date Deposited: | 15 Feb 2022 06:02 |
| Last Modified: | 15 Feb 2022 06:02 |
| URI: | http://eprints.ummetro.ac.id/id/eprint/1125 |
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